I get the feeling that Intuit is really trying to aggravate its Desktop users to the point of moving to QB Online.
The fact that this problem has existed for 3+ years, and CONTINUES to exist despite you mandating Windows 10 installations is unacceptable. Rant: Intuit.your company has a reputation for ignoring users, and extremely poor customer support/knowledge. This is not ideal, but its the only thing I could come up with after 4 hours of troubleshooting. I was finally able to work around this by checking the "Run only when user is logged in" option (as suggested earlier in this thread).we run QB on a fileserver that is always logged in and locked away. Error IDĢ02: Last System Error: The system cannot find the path To backup C:\DATABASES\QB_XXXXXXX\XXXXXXX.qbw To add to the frustration, since QB2021, even with the "Configure For:" setting changed to "Windows 10", the backups still fail, as I keep getting the following error in the QBBackup.log file:īackup Error: QuickBooks encountered a problem attempting It is shocking to me that Intuit is ignoring this problem, especially since it demands users to use Windows 10 now.
#Does windows 10 have a backup scheduler upgrade
We are on QB 2021, and the problem STILL exists! Every time we upgrade software versions, the backups stop working, so we have to reconfigure them. This is the Security permission on our QB Shared Folder : Here is our actual setup in Task Manager : It depends on your QB version I believe.Īfter doing that, automatic backup is working back again ! After over a year ! Yeah ! ** QBDataServiceUser XX was for us QBDataServiceUser 30 for us.
#Does windows 10 have a backup scheduler full
The solution is quite simple : The local user QBDataServiceUserXX need to have full permission on the shared folder of QB Files/Backup. *** This log can also be found at C:\Users\\AppData\Local\Intuit\QuickBooks\Log\QBBackup.txt ** This QBBACKUP.LOG File can be found by pressing in QuickBooks F2 > F3 > Open File > QBBACKUP.LOG We then decided to investigate the issue by ourselves, because QB Support is not able to help us, even after over a year.Īfter checking the QBBACKUP.LOG file, we realized that there was a "Bad Connection Handle Used" error. tmp file is created by the Autobackup, but it's empty. Automatic Backup was not working properly.Īfter migrating to Windows Server 2019, we were still having the problem.Ī. Few month ago we were on Windows Server 2016 and we had the same issue.
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